FAQs
The products in our store are organized by category, so you can search using the buttons on the left hand side of the screen. We also have a search engine, so you can enter the title, author or any other keyword. And there is an alphabetical index of all our products.
Our products have full descriptions and most have photographs as well. If you click on an individual product in any of the lists, you can see full details.
All electronic equipment sold on the site will use 120V. An adaptor will need to be purchased to convert to other voltages.
We often have special offers - for example reduced prices on specific items. To take advantage of any offers, you need to know a KEYWORD and input this as you go through our Checkout.
Please note that prices on individual items may change from time to time. Therefore there may sometimes be discrepancies between the prices shown on the web shop and the prices shown in our printed catalog. In such cases, the price shown on the web shop will be the correct one.
You can shop at chess4less.com with confidence. We have partnered with Shopify to accept credit cards and electronic check payments safely and securely for our customers. The company adheres to strict industry standards for payment processing, including:
- 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
- Industry leading encryption hardware and software methods and security protocols to protect customer information.
You will get an email confirming your order as your credit card is processed. We can accept American Express, Visa, MasterCard or Discover Cards. We never see your credit card details. We also accept payment through PayPal. If you prefer to order by phone, we have an order line on 1 (877) 89-CHESS (24377)
If you use a credit card to pay for your purchase, you will be asked to provide your CVV2 code. This is an anti-fraud measure.
Orders are shipped to addresses in United States or Canada by either FedEx Ground, FedEx 2 day or FedEx Standard Overnight. Orders that are being sent "Next Day Fedex" or "2nd Day Fedex" need to be received by 2 P.M. (EST) in order to be sent "that same day" ... Orders received after 2 P.M. will sent the following day. Orders received over the weekend will be sent on the following Monday. Please note that Fedex will not deliver to a P.O. Box. Fedex shipping rates outside the "Continental United States" will concur a higher shipping charge. A shipping quote will be given by calling 1 877 892-4377 or 561 827-0993.
Orders are normally shipped within 24 hours after receipt via US priority mail or Fedex. Tracking information is sent to the email address provided.
You will be notified via email of any additional total.
Software sales returnable in "Wrapped" packaging only.
15% re-stocking fee on all electronic items.
Our shipping rates are based on the value of your order. Some orders for heavier items such as discounted books, chess sets, chess boards and clocks will attract an additional charge but software and DVDs will work out cheaper. Your exact shipping charge will be calculated as you go through the Checkout.